Google Business Profile (GBP) is the free listing that puts your trade business on Google Maps and in the top 3 local results. To optimise it: choose the right primary category, fill in every field, upload 20+ real job photos, post weekly, and collect reviews consistently. Most trades leave it half-finished — which is why they don't show up.
When someone types "plumber near me" or "emergency electrician Sheffield" into Google, they see a map and three businesses listed below it. That's the Google Map Pack — and it drives more local calls than any other marketing channel available to UK trade businesses.
The three businesses in that map aren't there because they spent money on ads. They're there because they took 30 minutes to set up and maintain something completely free: their Google Business Profile.
Most UK tradespeople have a GBP. Most have never properly finished setting it up. Here's everything you need to do — in the right order.
The 10-Point GBP Checklist for UK Tradespeople
1. Choose the Right Primary Category
Your primary category is the single most important ranking signal in your entire profile. Search for your main service in Google Maps. Look at the top three businesses in the Map Pack for your area. Match the most common primary category exactly.
How do I choose the right category on Google Business Profile?
Search your core service in Google Maps, check what category the top-ranking local competitors use, and match it. Add secondary categories for everything else you offer.
2. Add Every Secondary Category That Applies
Once your primary category is set, add all secondary categories for the other services you provide. A plumber might add: Heating Contractor, Gas Engineer, Bathroom Fitter, Boiler Service.
3. Write a Keyword-Rich Business Description
You have 750 characters. Use them. Include your main service, your primary location, what makes you different, and your strongest proof point.
What should I write in my Google Business Profile description?
Include your core service, the towns or areas you cover, your experience level, any relevant qualifications (Gas Safe registered, NICEIC approved), and what type of work you specialise in. Write it in plain English.
4. Set Your Service Area Correctly
Add the specific towns and cities you genuinely cover and regularly work in. Setting your area to an entire county tells Google nothing specific. Setting it to your actual working towns is a ranking signal.
5. List Every Individual Service
Under Services, add every service you offer as a separate line item. The more specific your services list, the more search queries you become eligible for.
6. Upload 20+ Real Photos of Real Work
Businesses with photos receive 42% more direction requests and 35% more website clicks than those without. Aim for a mix of before-and-after shots, completed jobs, your van, and your team. Add at least one new photo per week.
7. Set Your Opening Hours Including Emergency Availability
Include standard hours and indicate emergency or out-of-hours availability. A trade that appears available at 11pm on a Sunday has an enormous advantage for urgent searches.
8. Turn On Messaging
Enable Messages in your GBP dashboard. Some customers will message rather than call. If messaging is off, you are invisible to them.
9. Post At Least Once Per Week
How often should I post on my Google Business Profile?
Once a week minimum. A photo from a recent job with a 2–3 sentence caption is all you need. GBP posts expire after 7 days — weekly posting ensures an active post is always visible. Google treats posting activity as a freshness signal.
10. Respond to Every Review Within 24 Hours
Responding to reviews is a ranking signal. For positive reviews: thank them personally. For negative reviews: acknowledge the issue, offer to resolve it, and give a contact number.
The Photo Strategy That Beats Your Competition
The photos that perform best are before-and-after shots. They demonstrate skill, show real work, and tell a story. Every photo should be taken in decent light on a clean phone camera with the finished work as the focus.
FURIOUS TIPGoogle rewards consistency and activity. A GBP that gets a new photo, a new post and a new review every week will outrank a profile that's been untouched for 6 months — even if the untouched one has more reviews overall. Set a 10-minute recurring task every Monday morning: upload one job photo, write one post.
The Review System That Works on Autopilot
The goal is a steady flow, not a one-off burst. Google weights your most recent 90 days of reviews more heavily than your all-time total.
The method that consistently works is the post-job text message. Within 24 hours of finishing a job, send a text with a direct link to your Google review page. This method converts at 35–40%. Email converts at around 5–8%. Text always wins.
Three ways to embed this into your workflow:
- Add the review link to the bottom of every invoice
- Print a QR code linking to your review page and stick it in your work folder
- Set a Friday afternoon reminder to follow up on that week's jobs
GBP for Bing: Don't Ignore Bing Places
Bing powers roughly 6–8% of UK searches. Bing Places for Business is Bing's equivalent of GBP — completely free, takes 20 minutes to set up. Because almost no UK trade businesses have bothered, the Bing Map Pack in your area is likely wide open.
Once your listing is live, add your site to Bing Webmaster Tools. This ensures new pages are crawled and indexed promptly.
FURIOUS TIPBing Copilot now recommends local businesses in its responses. It pulls from Bing Places listings the same way Google's AI pulls from GBP. If you're not on Bing Places, you're invisible to every Microsoft Copilot user asking for a trade in your area.
Putting It Together: The Weekly GBP Routine
Once fully set up, maintenance takes under 15 minutes a week. Monday: upload one job photo and write one post. Friday: text customers from that week requesting a review and respond to any new reviews received.
Consistent, low-effort activity compounds over time. A trade business doing this every week for six months will be significantly ahead of one that set up their GBP once and forgot about it.
Frequently Asked Questions
We help UK trade businesses get found on Google and turn search traffic into booked jobs.
